Easycare
Reviews and Complaints
This company is a fraud
DO NOT USE THIS GAP INSURER
Easycare sucks.. They are crooks.
Have not paid off my car after total loss rip off
Easycare refused to help me
Total rip off!!! Don't waste your money
Ripped off, fraudulent company
I had bumper to bumper coverage, yet Easycare refused to cover replacement of my water pump, they said NO to replace water pump, Easycare will send out an "inspector expert" to check and refuse work that they know they should be covering. It turns into a back and forth fight over coverage that gets dragged out for days before you finally give in, (because I need my car back).
So I had to pay for the water pump because they would only cover the gasket.
But lesson learned NEVER AGAIN will I Ever be suckered into purchasing so called "extended warranty" from Easycare. Learn from my mistake and stay way from this fraudulent warranty company.
- Do not honor extended warranty
- Do not honer extended warranty
Preferred solution: Full refund
Do Not Buy an EasyCare Vehicle Service Contract
I have a 2014 Chevy Equinox in which I paid for a VSC (Vehicle Service Contract). My engine failed.
The failure was not caused by me. I regularly had the car serviced and took good care of the car. The rear main seal failed while I was driving on the interstate and all of the oil quickly ran out of the engine. By the time I got the engine shut down, there was a total failure.
EasyCare refused to honor the warranty stating that it was a design flaw and they do not cover design flaws.
Couldn't every automotive failure be ultimately attributed to neglect or a design flaw? So giving them money to cover failures is a waste money as they did nothing but deny my claim and now I am stuck with a huge bill.
- Refused to provide coverage for needed repairs
- Did not deliver as promised poor business
- Explanation on why the claim was denied
Preferred solution: Full refund
Easy Care Auto Plan Waste of Money
I bought a bumper to bumper plan that did not cover bumper to bumper as the dealer promised. I used plan once for a check engine repair which it covered.
Had problems with heating and air system switches with plan DID NOT cover. Check engine light just came on. Over mileage expiration by 56 miles and they will no longer honor contract. You are better off to save 2800.00 dollars and pay for repairs as they happen out of your pocket.
The whole term of my contract, 36 months 36,000 miles I paid 2800.00 for , I only had one repair Easycare covered which was 300.00. Don't be a fool like me.
- Refused to provide coverage for needed repairs
Preferred solution: Let the company propose a solution
Rip off company
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Verified Reviewer | Norcross, GeorgiaBumper to Bumper My ***
So I bought a bumper to bumper Easy care warranty from the BMW dealership they had my care for two days for inspection it passed all of easy cares inspection. My warranty cost me 8,700 dollars for a 30 months 30 thousand mile warranty.
A little while later I had a engine malfunction light come on I took it to the dealership they said it was a bad intake and lower turbocharger they paid for the intake but claimed that the turbo was pre existing because the cost of it was right at 5K. So there you go the bumper to bumper warranty isn't really a bumper to bumper warranty when all they have to do is claim its pre existing and they dont have to pay for it.
Insurance is a SCAM
First off i would like to say the worst customer service i have ever dealt with. Spoke to a woman Mary in the claims department who started off very nice and by the end of the conversation was very rude to say the least.
Was then connected to a manager who was nasty right from the start. Let me tell you how AWESOME this insurance is. I had a HUGE air bubble on my front right tire. The bubble was so big and ready to burst any minute.
The insurance company denied to cover this tire due to the face it was not "leaking" any air. I then tried to explain to them i can be driving and the car can have a blow out at any minute. Killing myself or another driver. Bottom line the dont cover the tire.
Fast forward a month later my tire now completely blows OUT!! LUCKILY as i came to a stop at my house i saw the tire pressure dropping completely. i called road side assistance who then tows my car to Mercedes. They later inform me this great tire insurance will not cover this tire either.
but i dont get it? its more then a leak, its completely flat. Why wont they cover you ask? Well because my tire is now too "worn" out.
So let me get this straight they wouldnt cover the tire when i took it on a month prior becasue the air bubble that was the size of the sun didnt have a leak!! but now the tire is BLOWN OUT but is too worn out! So in reality you have to get LUCKY enough to get a flat tire at the right time!! becasuse if you wait to long, well then your out of luck!
if that huge air bubble doesnt have a leak, well your out of luck.
Needless to say they made me pay $400 out of pocket! so i canceld my insurance, you guys are a JOKE!
Preferred solution: Full refund
2012 Ford focus fuel tank,gasket,carbon canister,purge valve
TERRIBLE PURCHASE FROM A TERRIBLE COMPANY
- Did not deliver as promised poor business
Preferred solution: Repair the mechanical issues per the contract!
My car was totaled, not my fault
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