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I had bumper to bumper coverage, yet Easycare refused to cover replacement of my water pump, they said NO to replace water pump, Easycare will send out an "inspector expert" to check and refuse work that they know they should be covering. It turns into a back and forth...
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1.0
I didn't like
  • Do not honor extended warranty
  • Do not honer extended warranty
#1167991
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I have a 2014 Chevy Equinox in which I paid for a VSC (Vehicle Service Contract). My engine failed. The failure was not caused by me. I regularly had the car serviced and took good care of the car. The rear main seal failed while I was driving on the interstate and all...
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1.0
I didn't like
  • Did not deliver as promised poor business
  • Explanation on why the claim was denied
  • Refused to provide coverage for needed repairs
#1166838
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Complete scam operation based on my experience. Bought EasyCare service contract. Car had mechanical problems two months later. Called in because I had received no information on how to submit a claim. Was told to take the vehicle to any licensed repair shop and have...
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I didn't like
  • Theft
#1154018
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Easycare - Total rip off!!! Don't waste your money

Easycare
#1172699
1.0
Details
Easy care won't pay for service recommended by dealer. Paid $3322 for an extended warranty and now Easy care refuses to pay for anything. Total scam! Never again will I purchase an extended warranty from Easy Care or any dealers. Complete waste of money!!
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Easycare - My car was totaled, not my fault

Easycare
#1041407
1.1
Details
I had usaa insurance and easy care gap for my loan. Usaa left me owing about $1000.00 so I contacted easy care. After submitting all necessary documents they sent my bank $189.00 and told me to contact the dealership where I purchased the gap for a refund. 3 weeks have passed and 3 car payments i have had to pay. DO NOT BUY EASY CARE INSURANCE . The accident occurred 2/9/17 and now it's May.
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Easycare Roadside Assistance Review

Easycare
#953360
1.7
Details
Call them regarding a flat Tire it took hours and hours and hours and finally they cancelled it so thankfully a neighbor came by and help me put air in my tire so I can get to Les Schwab who is now fixing my tire
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Easycare Customer Care Review

Easycare
#950777
1.0
Details
I was scammed into purchasing a policy that I did not need. Easy Care contacted me and said my maintenance warranty was expiring -it was not- I believed them and purchased a duplicate policy. I'm devastated. 4K scam.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
I bought a bumper to bumper plan that did not cover bumper to bumper as the dealer promised. I used plan once for a check engine repair which it covered. Had problems with heating and air system switches with plan DID NOT cover. Check engine light just came on. Over...
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1.0
I didn't like
  • Refused to provide coverage for needed repairs
#1138613
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Had my car in for a repair at Ford that seems to me should have been covered. Service manager fought tooth and nail to get them to cover a worn hub and EasyCare wouldn't cover the worn axle that was also bad because the Ford service manager made the mistake of saying...
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1.0
#1137940
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So I bought a bumper to bumper Easy care warranty from the BMW dealership they had my care for two days for inspection it passed all of easy cares inspection. My warranty cost me 8,700 dollars for a 30 months 30 thousand mile warranty. A little while later I had a...
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1.0
#1122541
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First off i would like to say the worst customer service i have ever dealt with. Spoke to a woman Mary in the claims department who started off very nice and by the end of the conversation was very rude to say the least. Was then connected to a manager who was nasty...
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1.0
#1120966
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Yah I contact them .. I bought the total care *** warranty.. My son was driving and when he hit the break the seat belt got locked and it says “ check air bag system” so we bring it to Honda I paid $50 for diagnostic then the technician said we need to call our...
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#1113206
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Typical bait and switch - Fraud. They deny anything being covered under the warranty. Roughly a month and a half ago I brought in my 2011 Highlander to have the driver side door window fixed. It started as the window either coming off the tracks or the motor not fully...
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#1113162
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I purchased it under the belief I could use it anywhere. WRONG. Though at the time of purchase I was told that, but a year later when I wished to use it, no other dealership was willing to honor it. Total waste of money unless you plan to have the dealership where you...
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#1107376
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