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Easycare - This company is a fraud

1.0
Details
I purchased a tire and scratch package on a leased bmw that I recently returned. I was later submitted a bill for 671 dollars for scratches and tire damage. When I submitted my claim I was told the company is “not responsible for tire damage and scratches”. What is it responsible for then? And why call it a scratch and tire policy? Do not use this company!
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Review
#1205648 Review #1205648 is a subjective opinion of poster.
Service
Easycare Auto Claim
Reason of review
Poor customer service

Easycare - DO NOT USE THIS GAP INSURER

1.4
Details
Easycare supposedly prides themself on “care” and “timeliness” but they do neither. They have dragged out my claim for weeks with constant requests for new documents and procedural delays. This company is the absolute worst. I will be filing a complaint today.
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Review
#1200475 Review #1200475 is a subjective opinion of poster.
Service
Easycare Claim
Reason of review
Order processing issue
1.0
Details
My son bought a car and got suckered into buying the Easycare insurance.. After recalls on the motor, his motor blew. At first we were told we had to bring in receipts for them to pay. So we did. They still refuse to pay.. $7500 for a motor to be put in.. We only owe...
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Review
#1198408 Review #1198408 is a subjective opinion of poster.
Service
Easycare Auto Claim
Reason of review
Problems with payment
easycare Gives everyone a hard time even though all rules followed. I bought an ESP in 2009 good til 2019, $0 ded. but they always give shop a hard time to pay. Many shops no longer want to deal with ANY ESP! They took almost $3K from me almost a decade ago, and they...
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Review
#1189872 Review #1189872 is a subjective opinion of poster.
Product
Easycare Car Warranty
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Deliver product or service ordered

Easycare - Have not paid off my car after total loss rip off

1.0
Details
They keep giving the run around its been 3 months abd they still have not paid in the mean while the bank is steady calling and emailing me. Money and intrence is still pilling up do not go thru this company a wast of money im going to look into suing them its very strestfull. People buy gap for security if somthing happen you dont be left in debt and recive nothing but a bigger head ach
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Review
#1188449 Review #1188449 is a subjective opinion of poster.
Service
Easycare Auto Claim
Reason of review
Problems with payment
I purchased this warranty at my dealer when the new car warranty on my BMW ran out. It was recommended by the dealership. Every time I bring my car into the dealership for service, Easycare denies the claim. Paid $3634 for an extended warranty and now Easy care refuses...
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Review
#1183974 Review #1183974 is a subjective opinion of poster.
Service
Easycare Auto Claim
Reason of review
Order processing issue
The Cadillac dealer sold this warranty as the best possible warranty to buy. Cadillac dealer was wrong. Covers little to nothing. Every time I ask "what portion of this is covered under the warranty?" the answer always comes back the same "we checked with EASYCARE and...
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Review
#1183300 Review #1183300 is a subjective opinion of poster.
Product
Easycare Car Warranty
Reason of review
Bad quality

Easycare refused to help me

1.0
Details
There was an accident on a bridge in front of us. My car battery died. The bridge is slightly icy and it is 1am. I called Easycare, and they said they uld not help me because there drivers didn't feel safe driving to help me. Really? What use are they when they can't help you in a time like this. Easycare called me back and said they may be able to send a tow truck but it could take over 90 minutes. Unbelievable. Worthless!
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Review
#1183030 Review #1183030 is a subjective opinion of poster.
Service
Easycare Customer Care
Reason of review
Poor customer service

Easycare in Norcross, Georgia - Total rip off!!! Don't waste your money

1.0
Details
Easy care won't pay for service recommended by dealer. Paid $3322 for an extended warranty and now Easy care refuses to pay for anything. Total scam! Never again will I purchase an extended warranty from Easy Care or any dealers. Complete waste of money!!
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Review
#1172699 Review #1172699 is a subjective opinion of poster.
Product
Easycare Car Warranty
Reason of review
Not as described/ advertised
1.0
Details
I had bumper to bumper coverage, yet Easycare refused to cover replacement of my water pump, they said NO to replace water pump, Easycare will send out an "inspector expert" to check and refuse work that they know they should be covering. It turns into a back and forth...
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Review
#1167991 Review #1167991 is a subjective opinion of poster.
Product
Easycare Car Warranty
Cons
  • Do not honor extended warranty
  • Do not honer extended warranty
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Full refund
Tags
  • EasyCare Warranty