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The Ford focus is known to have problems with engine complete shut-down due to problems with gasket feed pumps, carbon canisters & purge valve issues. I purchased the Ford Focus sel model in 2016. This purchase came with the EasyCare plan type "Add on miles". So far i...
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1.0
#1084350
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The dealer sold us the wheel and tire repair when we bought out NEW 2017 GMC YUKON. We thought we were going to get extra coverage that we did not already have thru On Star or regular insurance. However after 5000 miles my wheels and tires on my right side got rode...
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2.0
I liked
  • That dealerships in my area said they were reputable
I didn't like
  • Refused to provide coverage for needed repairs
#1077070
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My car overheated 6/27/2017. The radiator failed, which resulted in the cylinder blocks becoming scored. The company is refusing to pay for the costs of the engine being repaired (the engine is listed as a covered part). They are using a groundless claim that I...
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1.8
I didn't like
  • Refused to provide coverage for needed repairs
#1075474
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Easycare - My car was totaled, not my fault

Easycare
#1041407
1.1
Details
I had usaa insurance and easy care gap for my loan. Usaa left me owing about $1000.00 so I contacted easy care. After submitting all necessary documents they sent my bank $189.00 and told me to contact the dealership where I purchased the gap for a refund. 3 weeks have passed and 3 car payments i have had to pay. DO NOT BUY EASY CARE INSURANCE . The accident occurred 2/9/17 and now it's May.
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Short Review on January 20, 2017

Easycare
#994419
1.0
Details
I had a total loss. Would not pay the balance in full. They came up with this story about some definitions. I am taking them to arbitration. I am looking at their ratings, not good. They don't pay their claims.
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Product or Service Quality
Reliability

Easycare Roadside Assistance Review

Easycare
#953360
1.7
Details
Call them regarding a flat Tire it took hours and hours and hours and finally they cancelled it so thankfully a neighbor came by and help me put air in my tire so I can get to Les Schwab who is now fixing my tire
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Easycare Customer Care Review

Easycare
#950777
1.0
Details
I was scammed into purchasing a policy that I did not need. Easy Care contacted me and said my maintenance warranty was expiring -it was not- I believed them and purchased a duplicate policy. I'm devastated. 4K scam.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
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The warranty company refuses to cover obvious mechanical repairs addressed in the contract. In my opinion, it was pointless to buy the contract. After my 2011 GLK 350 would not crank or even roll over twice in the same week (for about and hour once and 2 hours the next...
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1.0
I didn't like
  • Did not deliver as promised poor business
#1068132
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Easycare - Saved me $24,000.00
Easycare - Saved me $24,000.00
I bought a Vehicle Service Contract when I purchased a used 2012 Porsche 911 S at a Dealership. The car had around 60,000 miles on it. Three months and a couple thousand miles later a valve piece broke and went into the #6 Cylinder Part of the spark plug did also....
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4.4
#1062399
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I purchased a used 2010 Mazda 6 21/2 years ago. I purchased my extended warranty 3 year for around 3k. I noticed there other day something dripping from k5y car. It was brought to a repair facility. It was found to be a leak in the cooling line for the transmission. I...
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Anonymous
J C

I have a 2004 Toyota Highlander I brought it 2 years ago... I want to regular repair shop... they call easy-care they approved it... it was fixed the same day... all warranty ...

Anonymous
Jackie coleman

I had no problem with easy-care... I took my car to a regular repair company... they call easy-care.. and it was fixed less than 5hours... remember a lot of these warranty com...

2.8
#971890
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Wanted to write a review for easycare to counteract all the negative ones I've seen on the web. My car (VW GLI) had a catastrophic failure caused by a failed timing chain tensioner. Basically all the valves were bent and a top-half rebuild needed to be done. I...
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4.4
I liked
  • Good customer service
  • Honored warranty
I didn't like
  • Inspection process took longer than expected
#965742
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I had a bolt in my tire and called the dealer and they told me I could take it to a closer dealer. When I took it to the Ford dealer in Monroe they said I would have to pay and get easy care to reimbursement me. Well that was not going to happen according to easy car...
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Anonymous
SERVICE ADVISOR

I know it's not convenient to pay upfront for the repair... however, Easycare/EZ care is known to not pay repair facilities after the repairs have been made. The only way we c...

#956661
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After I informed easycare GAP about my loss I was advised to continue making my payments to the lender and that once the claim was processed I would be refunded the amount I paid out while the claim was been processed however when they process the claim I was told that...
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Anonymous
dilrod

World's longest run-on sentence !

1.0
I didn't like
  • Explanation on why the claim was denied
#946812
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Disclaimer** I am NOT affiliated with EASY CARE in anyway. I've used Easy Care in the past and I was very impressed with it. I had a BMW 330i and never had any problems with the claim. One thing I notice, not everyone is taking their to the dealership. I've always...
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#930996
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